Rep Monitor
TSPC ops · single tenant
Troops
Today
Conversations
Reps
Trends
Configure
live · stubber
—
last check 3h ago · every 30m
Reps · 30-day window
Who’s using the agent ·
8 reps
23
today ⚡
6
active
0
quiet
2
silent
Per-rep activity
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Rep
Status
Today ⚡ ↓
Conv · 7d
Conv · 30d
Customers
Coaching
Escalations
Approvals
⛀ · 30d
Avg ⛀/conv
Last seen
MN
Max Nkwanyana
136 · KZN
ACTIVE
6
0
89
71
88
0
0
⛀101.533
⛀1.14
active today
FD
Frank Dlamini
294 · KZN
ACTIVE
5
0
47
45
43
0
0
⛀41.998
⛀0.89
active today
GK
Gulzar Muhammad Khokar
458 · CT
ACTIVE
2
0
127
124
106
0
0
⛀86.039
⛀0.68
active today
EM
Eric Mpungose
197 · GP
ACTIVE
2
0
61
56
47
0
0
⛀39.517
⛀0.65
active today
HK
Hope Kuona
327 · GP
ACTIVE
2
0
103
93
98
0
0
⛀73.686
⛀0.72
active today
JB
Jason van der Byl
273 · EL
ACTIVE
1
0
33
27
33
0
0
⛀23.613
⛀0.72
active today
T
Test phone
147 · test
SILENT
—
0
17
7
14
1
1
⛀16.868
⛀0.99
22d ago
346
Rep 346
346
SILENT
—
0
1
1
0
0
0
⛀0.4
⛀0.40
25d ago
fleet total
23
5 no rep
478
424
429
1
1
⛀383.654
⛀0.80